Terms and conditions
Last update: 2026.05.24
1. Overview

These terms and conditions govern your use of this website and any services provided, including the War Board Method (also called WBM, WarBoardMethod.com, war board sessions, and war boarding sessions). Going forward within these terms, the War Board Method and WarBoardMethod.com will be referred to as WBM.

By accessing this website or purchasing services, you agree to these terms.
2. Services

WBM offers live problem-solving and strategy sessions conducted via video call. Sessions are available in the following formats: 2-hour, 4-hour, and full-day (6-hour) blocks, booked and paid for in advance through the WBM website.

Each session includes a recorded video of the session and a Milanote war board delivered digitally via link (note that a Milanote account is required). Links are sent to the client within 48 hours of the session date.

WBM sessions are collaborative working sessions, not coaching, therapy, legal, financial, or business advice. Nothing discussed or delivered in a session should be construed as professional advice in any regulated field.

Results are not guaranteed. The WBM provides a framework and working process; outcomes depend on the nature of the problem and the client's own efforts and decisions following the session.

WBM reserves the right to modify, suspend, or discontinue any service offering at any time, with reasonable notice provided where possible.
3. Client responsibility

You agree to:

  • provide accurate and complete information,
  • participate honestly in the WBM process, and
  • take responsibility for how you execute your war board strategy and apply any feedback or recommendations.

Results depend on your own execution and decisions.
4. Payment

All services must be paid in full before beginning any work or prior to any work session, unless otherwise agreed in writing.

Prices are subject to change at any time.

Payment is due in full at time of booking.
5. Refund and cancellation policy

All sessions require a minimum 48-hours notice to cancel. Cancellations made with less than 48-hours notice are non-refundable. One reschedule is permitted per booking, provided the 48-hour notice is given. Rescheduled sessions must take place within 30 days of the original booking date. Please follow the link in your confirmation email to reschedule or cancel.
6. No guarantees

The WBM provides a professional strategic action plan for your project, problem, or idea, not a guarantee of business growth, revenue increase, and/or any other positive or successful outcomes. By using this service, you acknowledge that outcomes vary based on many factors outside our control and that you are ultimate responsible for execution of any war board plans or strategies generated during any WBM session(s).
7. Intellectual property (IP) and confidentiality

War Board Method IP

WBM and its parent company retain full ownership of:

  • all underlying methodologies,
  • frameworks,
  • diagnostic structures, and/or
  • generalized insights, patterns, and learnings.
  • This includes the right to:
  • use anonymized or aggregated insights,
  • apply similar ideas, structures, or patterns in other client work, and
  • continue developing and refining the diagnostic and related services.

No client-specific confidential information will be shared or reused.

You may use WBM insights and recommendations for your own business, but you may not:

  • reproduce,
  • distribute,
  • resell, or
  • claim ownership of the methodology itself.

Engaging in the WBM does not grant exclusivity over ideas, frameworks, or approaches that may be independently developed or used with other clients.

WBM and its parent company may use anonymized examples of client scenarios for educational or marketing purposes, unless the client explicitly requests otherwise in writing.

Client IP

All client-specific information shared during the WBM will be treated as confidential and will not be disclosed to third parties without your consent, except where required by law.

You retain full ownership of any intellectual property, ideas, materials, or proprietary information you share during the WBM.

Nothing in this agreement transfers ownership of your intellectual property to the provider.

Recording & quality assurance

To ensure the highest level of accuracy in your final deliverable, all live sessions are recorded. These recordings are used primarily by WBM and its parent company for internal review and clarification purposes. With your explicit written permission upon booking, portions of recordings may also be used for methodology and educational content.
8. Limitation of liability

To the fullest extent permitted by law, neither WBM or its parent company is not liable for any direct, indirect, incidental, or consequential damages resulting from use of—or decisions made based on—the service and/or WBM.
9. Changes to terms

These terms may be updated periodically. Continued use of the site constitutes acceptance of the current terms. You can find the last revision date at the top of this page.
10. Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of the State of Indiana (USA), without regard to its conflict of law provisions. You agree that any dispute arising out of or relating to these terms or the services provided will be subject to the exclusive jurisdiction of the state and federal courts located in Indiana (USA).
11. Dispute resolution

Before initiating any legal action, both parties agree to make a good-faith effort to resolve any dispute informally by contacting the other party directly. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue mediation before proceeding to litigation. Nothing in this clause prevents either party from seeking injunctive or other equitable relief where urgency requires it.
12. Contact

If you have any questions about these terms, contact:

support [at] warboard method [dot] com
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